Frequently Asked Questions
Everything you need to know about your ultralight gear and apparel.
What is the typical shipping timeframe for my order?
Most orders are processed within 1-3 business days. Domestic shipping usually takes 3-7 business days depending on your location and the shipping method selected at checkout.
Do you offer international shipping?
Yes, we ship our ultralight gear and fashion worldwide. International shipping rates and delivery times vary by country and are calculated during the checkout process.
What is your return policy for apparel and gear?
We accept returns on unused, unwashed items with original tags attached within 30 days of purchase. Please note that certain closeout items may be final sale.
How do I ensure I'm ordering the correct size?
Since we feature many independent brands, sizing can vary. We provide a specific size chart on each product page to help you find the perfect fit for your outdoor adventures.
Are your products covered by a warranty?
Many of the cottage brands we carry offer their own manufacturer warranties against defects. If you experience an issue, contact our support team and we will help facilitate the process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.